Connecting clients to markets – and talent to opportunity.

With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 50, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth.

Job purpose: The Financial Operations Associate supports day-to-day client financial transactions and operational processes. This role focuses on executing core Financial Operations workflows, adhering to internal controls, and supporting a high-quality client experience. 

Responsibitlities:

• Process routine Financial Operations cases accurately and timely in accordance with policies, procedures, and regulatory requirements. 

• Support customer transactions including deposits, withdrawals, transfers, and other payment‑related activities. 

• Facilitate inbound and outbound payments (e.g., wire transfers, credit cards, e‑checks, checks) using approved systems and tools. 

• Learn and utilize various banking platforms and internal systems to support treasury and client funds management operations. 

• Escalate processing issues, exceptions, or potential risks to Team Leaders or SMEs promptly. 

• Follow established controls to help mitigate operational, financial, and compliance risks. 

• Partner with Sales, Client Services, AML, and Compliance teams as needed to support  

• Participate in continuous improvement efforts by identifying opportunities to enhance processes, efficiency, and client experience. 

• Support internal projects, ad‑hoc tasks, or initiatives as assigned by management. 

• Bachelor’s degree.

• Fluency in English is required; additional language skills (Polish/Japanese) are welcome but not essential.

• Strong attention to detail and commitment to accuracy in a high‑volume operational environment. 
• Ability to follow procedures and meet deadlines while managing multiple tasks. 

• Strong organizational, prioritization, and time‑management skills. 

• Demonstrated ability to work effectively in a team‑oriented, service‑focused environment. 

• Strong written and verbal communication skills. 

• Customer‑service mindset with a willingness to learn Financial Operations and Global Banking. 

• Prior operational, back‑office, treasury, or customer service experience is a plus. 
• Computer proficiency in a Microsoft Windows environment. 

Working environment

• 4 days in the office, 1 day at home.
• Typical workday: from 7:30/8:00 to 15:30/16:00 (sometimes, flexibility in schedule is required based on business needs) 

• Work on public holidays (up to approximately 5 days per year), with a day off in lieu provided for each holiday worked.