Overview 

Connecting clients to markets – and talent to opportunity

With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The StoneX Group is made up of five segments that offer endless potential for progression and growth.

Business Segment Overview

Payments: A Swift-accredited service bureau and member, our Payments division provides NGOs, Financial institutions and non-profits the ability to make a local difference, globally – with transparent pricing across 180+ countries and 140+ currencies.

Job Purpose

You will work closely with the Global Payments Settlements Manager and Settlements Team Leader in India to lead the teams of Operations Analysts responsible for completing daily BAU Settlements activities. The Settlements function in India operates provides 18 hours of Settlements coverage each day and are responsibile for Settlements activites that includes payment validations, repairs and approvals and pre-settlement investigations case management. You will be responsible for ensuring that the teams operate in a seamless follow-the-sun capability. Further, you will support the Settlements Manager in delivering startegic changes as required, as well as developing all members of the team and to effectively address process issues as and when they arise.

Primary Responsibilities

• Ensure FX payments are validated, prepared and released in an accurate and timely manner from our back-office applications
• Input and verify manual payments directly into SWIFT Alliance +/or other online platforms.
• Ensure that all FX Confirmations are checked and sent to the client on time.
• Liaise with and assist the Front office team as required, ensuring you act as a primary point of contact during your hours of work for critical escalations and issues.
• Process the daily outflow confirmations.
• Perform comprehensive pre-settlement investigations in order to ensure quick turnaround and release of problematic payments
• Assist with the management of the team’s group email
• Assist with day-to-day tasks and intraday control checks
• Liaise with and assist other internal teams/locations
• Perform regular and annual staff evaluation reviews in collaboration with the department’s Manager.
• Identify, plan and deliver staff and process development plans that ensure having an adequately trained and equipped team.
• Comply with all applicable company, regulatory and internal compliance requirements, including the prevention of Financial Crime and Fraud.
• Trend detection when processing repairs and STP improvement.
• Ad hoc duties as required.

• Minimum 3 years experience within a Bank or Payments environment.
• Strong technical background in processing global payments and SWIFT formatting (MT202, 210, 103,199)
• Expertise in exception management (Queue/dashboard processing and prioritisation)
• Knowledge of cross border payment protocols particularly in emerging markets
• Knowledge of operational risk and mitigation techniques

Working environment:

• Hybrid with minimum of 4 days in office.

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