Class: Full-time AND Permanent

Legal Entity: StoneX Financial (HK) Limited

Organization: StoneX Financial (HK) Limited 

Report to: Senior Manager New Accounts KYC 

Company Overview: 

Connecting clients to markets – and talent to opportunity

With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.

Business Segment Overview:

Retail: Empower individual investors – and yourself – in the world of retail through a range of different financial products rooted in innovation and market intelligence. From FX and CFDs to precious metals, master an exciting world of wealth management tools.

Position Purpose

Client Onboarding is an important and instrumental part of our operations since it serves as one of the first opportunities to make an impression on our customers. Our goal and mission is to ensure the very best customer experience through operational excellence and leveraging the abilities of our hard-working people on our service-oriented team. We work proactively in partnership with Sales, Client Services and Compliance teams to ensure transparency around our processes and promote efficient and smooth end-to-end onboarding of prospective clients.

Primary duties will include: 

•  Perform due diligence on new account applications and documents as part of the client onboarding process to ensure the information is verified and compliant.
• Peform ongoing due dilligence on accounts, process client updates and client KYC requests 
• Thorough understanding of onboarding practices and regulations pertaining to AML & KYC, may be required to perform KYC related regulatory and reporting tasks
• Support timely and accurate account processing by working closely with internal teams to resolve issues and open new accounts in accordance with our service levels.
• Ability to build relationships interacting effectively with key internal and external clients.
• Identify gaps in required client documentation to approve new accounts.

To land this role you will need:

• Worked in KYC with AML knowledge
• Familiarity in Microsoft Windows and related applications
• Must be determined, passionate and adaptable.
• Ability to effectively work among a solution driven team.
• Proven organizational and prioritization skills.
• Ability to multitask and be a proactive team player.
• Excellent verbal, written and interpersonal communication skills.
• Familiarity in Microsoft Windows and related applications.
• Fluent in English and Mandarin
• Bachelor’s degree or equivalent required.
• Required to work Saturday, Sunday and 3 days in the week

#LI-OnSite #LI-KV1