Connecting clients to markets – and talent to opportunity

With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.

Payments: A Swift-accredited service bureau and member, our Payments division provides NGOs, institutions and non-profits the ability to make a local difference, globally – with transparent pricing across 180+ countries and 140+ currencies.

Technology Ecosystem:

• Front-End: Web Frameworks, Micro Front Ends – HTML, CSS, JS, React framework,
• Back End: .net technologies or  Java Spring Boot Framework using Java. Messaging/Integration middleware products such as Kafka, IBM MQ , Rabbit MQ, Relational Databases such as SQL Server and Non-relational Databases such as MongoDB.
• Architecture: Microservices, Micro frontend, BFF, Hybrid (OnPrem/Cloud)
• Cloud: Azure with exposure to deploying using Docker Containers with Kubernetes. CI/CD pipeline process and applications, Software Versioning system Git, Unit Testing Frameworks and Test Automation Frameworks.
• Hands on experience working with process tools such as Azure DevOps, JIRA, ServiceNow

Primary duties will include: 

• Monitor incoming tickets, assess appropriate priority by working with business and triage accordingly
• Partner with Clients and Correspondent partners to prioritize and address issues.
• Independently handle issues with trading and payment systems.
• Independently troubleshoot and resolve technically complex, mission-critical issues and prioritize with the customer
• Identify opportunities for automation and operational efficiencies
• Customer service orientation is key. Collaborate with internal business partners, engineering teams, and other technology teams in the organization
• Create, maintain and share technical knowledge documentation in knowledgebase repository
• Participate in an on-call rotation with other team members

To land this role you will need:

• 3+ years of experience in Development or Support roles
• .net technologies C# or Java Spring Boot Framework using Java
• Experience in writing SQL and Mongo queries
• Strong troubleshooting and analytical skills
• Comfortable working in a fast-paced environment and work independently with minimal oversight
• Great communicator who keeps all stakeholders updated with issue progress and updates

What makes you stand out:

• Cross Border Payments domain knowledge
• Strong troubleshooting and analytical skills
• Strong knowledge and hands on experience of Azure/Kubernetes.
• Excellent time management skills and ability to manage a varied workload to tight deadlines.
• Strong organizational, documentation, metric and trend analysis reporting skills and desire for continuous process improvements
• Strong communication skills (written and oral)

Education / Certification Requirements: 

• Bachelor’s degree in Computer Science or related field or equivalent experience.

Working environment:

• Hybrid: 3 days in office.