StoneX Group Inc. (NASDAQ:SNEX) is a Fortune 100 company with a century-long track record. With our 4,300+ employees, we serve over 54,000 commercial, institutional and payments clients, along with over 400,000 retail accounts, from over 80 offices across six continents. We connect clients to global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

SNEX Technology Services India provides product and platform development, operations and technology support to our clients and world-wide teams. We have a highly engaged 600-people strong team that operates across our two offices in Bangalore and Pune. We recently opened a state-of-the-art, 550-seater office spread over 44,000 sqft in the heart of Bangalore City and are excited about the next phase of our journey in India!

Position Purpose:

We are seeking a highly motivated and results-oriented Program Manager and Chief of Staff to provide strategic support to the General Manager (GM) of our thriving India centres. You will play a pivotal role in driving strategic initiatives, ensuring seamless internal communications, and supporting the General Manager in operational and long-term planning. This unique role combines program management and communications expertise with the strategic vision of a Chief of Staff, ensuring the smooth operation of our India Technology Centre.

Responsibilities:

• Program Management:
• Strategic Initiative Oversight:Lead and manage key strategic programs and projects across the GCC, ensuring alignment with the company's global objectives
• Project Planning and Execution:Develop comprehensive project plans, including timelines, milestones, and resource allocation. Monitor and report on project progress, addressing any issues or risks that may arise
• Cross-Functional Coordination:Work closely with various departments, including IT, HR, Finance, and Operations, to ensure effective collaboration and successful project outcomes
• Performance Measurement:Establish and track key performance indicators (KPIs) for programs, providing regular updates and insights to the senior leadership
• Operational Support: Prepare briefings, reports, and presentations for internal and external stakeholders
• Internal Communications:
• Communication Strategy Development:Create and implement an internal communications strategy that promotes transparency, engagement, and a unified company culture within the India entity
• Content Creation:Develop and disseminate compelling and clear internal communications, including newsletters, emails, intranet updates, and presentations, ensuring consistency with the company’s tone and brand
• Event Management:Plan and execute internal events, town halls, and leadership meetings to facilitate communication and foster a sense of community among employees
• Feedback Mechanism:Establish channels for collecting and addressing employee feedback, promoting an open and inclusive work environment.

Experience & Qualifications:

• Bachelor’s degree in Business Administration, Communications, Management, or a related field. An MBA or equivalent advanced degree is preferred.
• 8+ years of experience in program management, internal communications, or a chief of staff role, preferably within a global or multinational company. Experience in a GCC or similar environment in India is highly desirable.
• Excellent verbal and written communication abilities, with a talent for crafting clear and engaging messages
• Experience of working in India and navigating the local business environment (a plus).

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