StoneX

Product Manager - Account Management

Job Locations PL-Kraków
Requisition Post Information* : Posted Date 2 weeks ago(4/19/2024 9:33 AM)
Requisition ID
2024-11259
# of Openings
1
Category (Portal Searching)
Information Technology

Overview

Permanent, full-time, hybrid (3 days per week in an office) 

 

Connecting clients to markets – and talent to opportunity.

 

With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

 

Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The StoneX Group is made up of four segments that offer endless potential for progression and growth.

 

Business Segment Overview: Empower individual investors – and yourself – in the world of retail through a range of different financial products rooted in innovation and market intelligence. From FX and CFDs to precious metals, master an exciting world of wealth management tools.

 

Position Purpose: We're looking for a dynamic Product Manager to support the evolution of our My Account. This pivotal area encompasses account management, security settings, personalization, and various administrative functionalities for our retail customers. As the part of the product team, you'll drive the entire product lifecycle, from ideation to launch and iterative refinement, ensuring it reflects our unique ecosystem and contributes to our growth. 

 

The role will involve a strong collaborative effort. You will work closely with software development, user experience, user research, visual design, various commercial and operational teams, and the wider Product function. Your contributions will be integral to our product's success. 

Responsibilities

Primary duties will include:

  • Lead cross-functional teams, including UX/UI designers, engineers, and QA specialists, steering the development of innovative features that solidify our platform's unique ecosystem.
  • Dive deep into user research to uncover insights into our customers' needs, preferences, and challenges, translating these into impactful product features and enhancements.
  • Develop business cases and plans to implement the product strategy.
  • Monitor industry trends and competitor activity to ensure our ecosystem is market leading.
  • Monitor client feedback from various sources, collate, synthesize, and prioritize for development.
  • Monitor management information to identify trends, spot issues and report on progress.
  • Send internal comms and regular reports to clearly communicate to the wider business what the My Account teams are delivering. 
  • Work with technical and business stakeholders to understand problems with software and resolve them.
  • Unblock blockers and push implementation forward.
  • Work closely with Product Marketing on Go To Market planning.

Qualifications

To land this role you will need:

  • 3+ years of experience in product management at a technology company.
  • Experience working on web/mobile front-end applications.
  • Experienced in agile delivery methods.
  • Proven analytical abilities with a knack for making data-driven decisions.
  • Strong eye for User Experience and Customer Experience (UX and CX).
  • Exceptional communication skills (written and verbal).
  • Ambitious and highly action oriented.
  • Fast learner with great analytical and quantitative skills.
  • Good problem-solving skills and passion for devising creative, customer-oriented solutions.

What makes you stand out:

 

  • Experience in developing online platforms .
  • Experience in banking or other highly regulated environment
  • Deep understanding of product design and a passion for creating outstanding, functional, and valuable products, while also being aware of your own limitations and biases.
  • Great understanding of how to make good engineering tradeoffs.

Education / Certification Requirements:

  • Bachelor’s degree in Business, Computer Science, Engineering, or Design or comparable work experience.

Working environment:

  • Hybrid (2 days from home, 3 days from the office) our Cracow office will be located at Mogilska 35 street.

 

#LI-Hybrid #LI-MA1  

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